Enjoy VAIMOO service for one day, with unlimited unlocks. You will be charged the applicable fee for each half-hour of usage.
The best way to move around the city
Download the VAIMOO Bike Sharing App
Choose a BikePass
Find your bike, unlock it and ride
Whether you're commuting to work or simply enjoying leisure time, a VAIMOO e-bike is the best way to get around the city.
Stylish, robust, and comfortable, it's also fun to ride!
24 Hours
7 Days
Enjoy VAIMOO service for one week, with unlimited unlocks. You will be charged the applicable fee for each half-hour of usage.
30 Days
Enjoy VAIMOO service for one month, with unlimited unlocks. You will be charged the applicable fee for each half-hour of usage.
Annual
The most requested VAIMOO solution! Enjoy VAIMOO service for an entire year, with unlimited unlocks. You will be charged the applicable fee for each half-hour of usage.
Supported Payment Methods
You can purchase a Bikepass and recharge your wallet through the most used payment methods.
How does it work?
Discover the city on two wheels!
Search and unlock your bike with the VAIMOO app! You can ride all day long and pause your trip if you want (remember that your rental is still active although using ‘Pause’). Enjoy the city and park your bike in the dedicated areas.
Follow these simple steps
Download
The VAIMOO Bike Sharing App from your digital store
Find a Bike
Choose it from the map or scan the QR Code
Start Trip
Ride as much as you want and get the boost
Pause Trip
You can pause the ride and resume it whenever you want
End Trip
Park your bike in the dedicated area and tap on “End ride” in the App
Find a station directly on the map
Check all the stations active in the city on the map, and find the nearest one
Stations in Biella
Stations in Candelo
Stations in Gaglianico
Stations in Occhieppo Superiore
Stations in Occhieppo Inferiore
Stations in Ponderano
Stations in Sandigliano
Stations in Vigliano Biellese
Hours & Contacts
Service Operative Hours
The service is operative in the following hours:
Monday – Friday: 06:30 – 00:00
Saturday – Sunday: 06:30 – 02:00
Customer Service
Customer service at +39 080 9958475 is active on the following days and times:
Monday – Friday: 09:00 – 13:00
Saturday – Sunday: 14:00 – 18:00
Support Request
Make sure to have read all the FAQ.
The most effective way to report a problem with VAIMOO is via our App, following instructions in the FAQs.
Otherwise, you can contact us at support@vaimoo.app.
Why choose us?
Sustainable
VAIMOO Bikes are GPS controlled and embed the latest connectivity technologies to optimize costs and operations. Moreover, the frame is made of recycled aluminium to respect the environment, for a sustainable circular economy.
Easy
The VAIMOO bike sharing system is easy and fast to adopt, you will forget about the car!
Based on a fully-mobile experience, with VAIMOO you can register in a few seconds and find a Bike directly from you smartphone.
Reliable
Fun to ride, VAIMOO Bikes are robust and comfortable also for long rides.
The anti-puncture wheels – combined with a front-disk brake – set these Bikes at the top of quality and safety standards and are also qualified under several stress tests. Customer support is available in case of need.
Frequently Asked Questions
Do you have doubts or questions? Consult the FAQ where you can find all the answers to the most frequently asked questions about our services and products. If you can’t find the answer to your question, you can contact us via the app indicating your request or by sending an email at support@vaimoo.app