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Your e-Bike Sharing

Starts Now.

The best way to move around

bari bike sharing vaimoo

Find your e-Bike, Grab and Ride!

Whether you are going to work or simply enjoying free time a VAIMOO e-bike is the best way to move around in the city.
Elegant, Robust and comfortable it is also fun to ride !

How does it Work?

Download

VAIMOO App from your digital store

Find

And choose an ebike on the map

Start a Ride

Ride as much as you want & get the boost.

Dock ebike

At a station or end trip with the app

Finish Your Trip

Push the lever to lock your ebike

Ride with VAIMOO e-bike sharing

Easy

The VAIMOO e-bike sharing system is easy and fast to adopt, you will forget how to drive a car!. Based on a fully mobile experience with VAIMOO you can register in seconds and find an e-bike to ride directly from your smartphone.

Sustainable

VAIMOO e-bikes are GPS controlled and embed the highest connectivity technology available to optimize managing costs and operations. Moreover, the frame is made of recycled aluminium to respect the environment towards a sustainable circular economy.

Reliable

Fun to drive VAIMOO e-bikes are robust and comfortable also on long rides. The anti-punctures wheels combined with front disk brake set these e-bikes at the top of quality and safety standards qualified under several stress tests. The customer support is available in case of need.

Main FAQ

What exactly is VAIMOO?

VAIMOO is the new connected e-bike sharing system. It’s a hybrid system both working with docking stations and in free-floating, which means you can leave the e-bike anywhere in specific areas or in virtual drop zones visible on the map in the app.

How do I create my own VAIMOO App account?

Within the App, you can use several ways to create a VAIMOO account:

  • Apple ID (for iOS users only);
  • Google ID (for Android users only);
  • Social Network: Facebook;
  • E-mail: in order to verify your identity, and increase the security of the data you enter, you will receive an e-mail to the address provided to confirm the creation of the account.

During the account creation the phone number will be validated with a code sent via SMS

Do I need to link my bank account in order to use it?

NO, to use VAIMOO e-bikes , during the registration process , is needed to choose a payment method among Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay e Google Pay. We will charge only after your ride is completed and we will send out digitally your receipt after every usage. The payment gateway fulfill the highest security levels so do not worry your payment data are 100% safe.

The VAIMOO app is free?

Yes of course the app download is free and available of Google Play store and Apple Store, while the payment is required to start a ride.

How can I ask for support ?

The most effective way to contact VAIMOO support is through the mobile app.  Please follow the instructions below:

VAIMOO app

  1. From the side menu open “REPORT ISSUE”.
  2. Select the category of the disservice.
  3. Complete the tab that appears.
  4. Press “SEND”

Once your ticket is received, we will get back to you as soon as possible.

Thanks in advance for your kind understanding

Discover all FAQReport a Problem

Do you want to delete your account?

If you have no outstanding payments and want to delete your account, please contact us at support@vaimoo.app.
Please note: If you have any credit in the app, it will be lost.